How to Get Help From the Trend Micro Community
If you encounter a problem while using Trend Micro Community, you can get help from the company’s customer support, live chat, and support forum. These channels are publicly accessible, and the community support forum also provides solutions to problems that are similar to yours. Alternatively, you can write an email to the company and request assistance for the problems that you face. Here are some steps you can take to get assistance from the company’s support team.
Support Forum
If you are looking for help in downloading and installing Trend Micro antivirus software, then you are in the right place. Trend Micro has an excellent FAQ section with separate frequently asked questions. If you cannot find a solution to your problem on the FAQ page, you can always visit the community support forum and search for similar issues. If you do not want to contact Trend Micro through the community support forum, you can write an email to their customer support.
Facebook Messenger
If you’re on Facebook, you may have noticed a new trend emerging on the social networking site. Facebook Messenger users are now being warned to be cautious and ignore four-word phishing messages posing as their Facebook friends. The fake messages are usually disguised as funny emojis and contain malicious links designed to lure victims into clicking. Once clicked, the malicious links take the victim to a fake site asking for Facebook log-in details. This is not only a scam, but it can also install malware on the device of the victim.
Customer service
The Trend Micro community offers a variety of helpful resources for customers who need help with its products. The community has sections for home office and consumer products, as well as articles about popular topics. You can get quick answers to your questions and more by submitting a case. You can also find a Trend Micro representative if you live outside the United States. However, you should remember that customer service on the Trend Micro community isn’t guaranteed to be immediately available.
